Payment Policy
Payment Policy
At Novriza, we believe that a seamless shopping experience starts with a secure and transparent payment process. We have implemented industry-leading security measures to ensure that your financial information remains private and protected from the moment you browse our collection to the second you complete your checkout.
Accepted Payment Methods
To provide you with maximum flexibility, we accept a variety of trusted payment options:
•Credit & Debit Cards: We support all major providers, including Visa, Mastercard, American Express, and Discover.
•Digital Wallets: For a faster checkout, you can use PayPal, which offers an additional layer of buyer protection.
All transactions are processed in US Dollars (USD). If you are purchasing from outside the United States, your bank or card issuer will automatically handle the currency conversion based on their prevailing exchange rates.
Payment Security & Data Protection
Your security is our top priority. Our website is equipped with an SSL (Secure Sockets Layer) certificate, which creates an encrypted link between our server and your browser. This ensures that all data passed between the two remains private and integral.
Furthermore, we are fully PCI DSS Compliant (Payment Card Industry Data Security Standard). We do not store your full credit card numbers or sensitive CVV codes on our servers. Instead, payments are processed through secure, third-party gateways that specialize in high-level financial encryption.
The Billing Process
When you place an order on novriza.com, your payment method will be authorized and charged immediately. You will receive an automated order confirmation email containing your receipt and order details. If for any reason we are unable to fulfill your order (e.g., out-of-stock items), a full refund will be issued back to your original payment method promptly.
Fraud Prevention & Verification
To protect both our customers and our business, Novriza utilizes advanced fraud detection tools. In some cases, an order may be flagged for manual review if the billing information does not match the records on file with the card-issuing bank. If your order requires additional verification, our support team will reach out to you via support@novriza.com. We reserve the right to cancel any transaction that appears fraudulent or unauthorized.
Failed Transactions
If your payment is declined, please check the following:
1.Ensure your billing address matches the one associated with your card.
2.Verify that your card has not expired and has sufficient funds.
3.Contact your bank to ensure they aren't blocking international or online transactions.
If you continue to experience issues, please contact us at support@novriza.com, and we will do our best to assist you in completing your purchase.
Contact Information
For any questions regarding our payment procedures or billing, please reach out to:
•Email: support@novriza.com
•Phone:+1 (323) 955-3910
•Business Address:18980 Messenia Ln, Perris, CA 92570, United States
•Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)