Terms of service
Welcome to Novriza. This website is owned and operated by Novriza. Throughout this document, the terms "we," "us," and "our" refer to Novriza. By accessing or using our website and engaging with the information, tools, and services provided, you (the user) agree to be bound by these comprehensive Terms of Service ("Terms"), along with any supplementary policies referenced herein or accessible via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
We urge you to thoroughly review these Terms before proceeding. Your continued use of any part of this site signifies your acknowledgment, understanding, and acceptance of these conditions. If you do not concur with any aspect of this agreement, you should refrain from using our website or services.
1 - ELIGIBILITY FOR ONLINE STORE USE
By agreeing to these Terms, you affirm that you have attained the age of majority in your jurisdiction of residence. If you are not of legal age, you must have the explicit consent of a parent or legal guardian to utilize this site. You are prohibited from using our products for any unlawful purposes or from violating any local statutes through your engagement with our Service.
2 - GENERAL CONDITIONS OF SERVICE
We reserve the right to decline service to any individual for any reason at any time. You acknowledge that your content (excluding payment card details) may be transmitted unencrypted across various networks. However, all credit card information is consistently encrypted during network transfer to ensure maximum security.
3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
While we endeavor to provide precise and current information, we cannot guarantee that all material on this site is always accurate, complete, or up-to-date. The content presented here is for general informational purposes only and should not be the sole basis for decision-making without consulting more reliable or timely sources. Any reliance on the material provided on this site is undertaken at your own risk.
4 - MODIFICATIONS TO SERVICE AND PRICING
Prices for our products are subject to alteration without prior notification. We retain the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be held liable to you or any third party for any modification, price adjustment, suspension, or discontinuance of the Service.
5 - PRODUCTS AND SERVICES AVAILABILITY
Certain products or services may be exclusively available online through our website. These items may be offered in limited quantities and are subject to return or exchange strictly in accordance with our Refund Policy.
We have made every reasonable effort to accurately display the colors and images of our products. However, we cannot guarantee that your device's display will precisely reflect the actual colors.
6 - ORDER CANCELLATION PROTOCOL
We understand that circumstances may necessitate the cancellation of an order. Please review our cancellation guidelines:
•Cancellation Window: Customers must contact us within 24 hours of placing the order to request a cancellation. Cancellation requests are accepted within 48 hours only if the order has not been processed or shipped. Once an order has been processed or dispatched, it will be subject to our standard Refund Policy.
•Procedure for Cancellation: To request a cancellation, please contact our support team immediately at support@novriza.com, including your order number and a clear request for cancellation. We will verify the order status and confirm if cancellation is possible.
•Refund for Canceled Orders: If your order is successfully canceled within the eligible timeframe, a full refund will be processed to your original payment method within 10 business days.
7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person or per order. You agree to provide current, complete, and accurate purchase and account information for all transactions conducted at our store.
8 - THIRD-PARTY TOOLS (OPTIONAL)
We may grant you access to optional third-party tools over which we have no control or oversight. You acknowledge and agree that access to such tools is provided "as is" and "as available," without any warranties or endorsements. Your use of these optional third-party tools is entirely at your own discretion and risk.
9 - EXTERNAL LINKS
Certain content, products, and services accessible via our Service may incorporate materials from third parties. Third-party links on this site may direct you to external websites not affiliated with us. We are not responsible for evaluating the content or accuracy of these external sites and do not warrant any third-party materials or websites.
10 - USER SUBMISSIONS AND FEEDBACK
If you transmit creative ideas, suggestions, proposals, plans, or other materials (collectively, 'submissions') to us, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any submissions that you forward to us. We are under no obligation to maintain any submissions in confidence, to compensate for any submissions, or to respond to any submissions.
11 - PERSONAL DATA
12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
13 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you. In no case shall Novriza, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
15 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Novriza and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
16 - SEVERABILITY CLAUSE
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
17 - TERMINATION OF AGREEMENT
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
18 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
19 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, USA.
20 - AMENDMENTS TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
21 - CONTACT INFORMATION
Our official contact information is provided below:
•Email: support@novriza.com
•Phone: +1 (323) 955-3910
•Business Address: 18980 Messenia Ln, Perris, CA 92570, United States
•Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Novriza is committed to providing a secure shopping environment, transparent policies, and responsive customer support. We value your trust and strive to make your experience with us exceptional.